Mailing In your Device is Easy

Mail-In Repair Disclaimer

By using our mail-in repair service, you agree to the following terms: KianFixesPhones is not responsible for any loss, theft, or damage that may occur during shipping to or from our facility. Customers are responsible for properly packaging their devices and are encouraged to purchase shipping insurance.

We do not service devices with water or liquid damage under this program. Devices received with such damage may be returned unrepaired at the customer’s expense.

While we take great care in all repairs, we are not liable for any pre-existing issues or additional damage that may arise during the repair process, especially on devices with prior damage.

Full payment is required upon completion of the repair. If payment is not received after reasonable contact attempts, we reserve the right to retain, resell, or recycle the device to recover costs.

By submitting your device, you acknowledge and accept these terms.